SMS Terms and Conditions

Auvora, Inc.
Effective date: October 6, 2026

These terms cover the text-message program operated by Auvora, Inc. ("Auvora") on behalf of the aesthetics clinics that use our software ("Clinics").

Program description

Program name: Auvora Patient Notifications

Clinics use Auvora to send their patients transactional text messages:

Messages are sent from +1 (877) 720-8128 and identify the Clinic by name. They do not contain health information and are never marketing or promotional.

How you opt in

You opt in at your Clinic, usually at check-in, when staff ask whether you would like to receive text messages about your report and appointments. Your Clinic records your consent before any message is sent. Consent is not a condition of treatment or of any purchase.

Message frequency

Message frequency varies. You will typically receive a few messages per visit (for example, one when your report is ready and occasional appointment reminders).

Cost

Message and data rates may apply. Check your mobile plan with your carrier.

How to opt out

Reply STOP to any message to stop receiving texts. You will receive one final message confirming you have been unsubscribed, and no further messages will be sent unless you opt in again with your Clinic. You can also ask your Clinic to withdraw your SMS consent.

Help

Reply HELP to any message for help, or contact us at support@auvoralabs.com. For questions about your appointment or report, contact your Clinic directly.

Carriers

Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device.

Privacy

We do not sell your mobile number or share it, or your consent, with third parties for marketing. See our Privacy Policy for how we handle your information.

Changes

We may update these terms. The current version is always at auvoralabs.com/sms-terms.

Contact

Auvora, Inc.
37535 Bay Crest Road
Newark, CA 94560
Email: support@auvoralabs.com